Lessons from the workplace: It's all about the people.
- Our happiness and effectiveness at work is largely dependent on the people we work with and for.
- A large percentage of organizational challenges are people and culture related.
- The approach to people and culture is typically top-down, decided by a few, and built from past experiences vs rooted in data.
- Excluding employees and middle management in decision-making has led to a widening gap between those on the ground and those at the top.
My role has always been somewhere in the middle, helping leadership communicate to their workforce or stakeholders and vice versa. This has given me insight into all levels of the organization, and an understanding of what it takes to bring everyone to common ground. It's easy to underestimate the importance of a healthy culture and label it as the "soft stuff" until you discover that it's the root cause of many challenges that emerge in operational and technical areas.